ABSTRACT
This study proposes Rough Set Theory (RST) based Decision Making for evaluating the performance of the Delhi hotels. In this study, we use rough set theory to provide a set of the decision rule and important feature sets, which can help hotel management to improve the quality of the hotel to attract maximum tourists. This study shows that RST helps in identifying tourist, identifying their specialty and facilitating the development of hotels strategies. This research can helps hospitality management to understand traveller requirement and enhance the service best of the hotel industry.
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