ABSTRACT
Change management practices for individuals and groups will vary, and plans and processes should be different for both groups since they experience change differently. Training programmes are very vital, and in order to minimise resistance and motivate people to adopt new systems, new techniques and procedures for training have to be introduced at an appropriate time. A chi-square test and an ANOVA test are applied for the accuracy of the data. On this basis, it would be possible to know the actual position of change management in the selected organisation. There is no universal solution to change management, and the complexity of the environment, both internal and external, would lead to management adopting different interventions from time to time. Therefore, it is important for organisations to be flexible and adaptive in their approach to change management.
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