ABSTRACT
The proliferation of Industry 4.0 technologies has evoked a new interest in Augmented Reality (AR). Although the concept dates back to several years ago‚ AR techniques have been identified as a major contributor to logistics activities. The merge of real and virtual objects in logistics scenes could optimize several processes‚ drive more flexibility‚ and increase operational efficiencies. However‚ these benefits do not come without particular challenges. Therefore‚ the main objective of this paper is to investigate the barriers of AR adoption to logistics. Although AR has gained growing attention in the recent literature‚ there is a paucity of review research that studies and captures the dynamic nature of this topic. To fill this information gap and respond to the interest of academics and practitioners in AR‚ we conducted a systematic literature review that provides a timely and up-to-date synthesis of the state of knowledge. Selected 43 papers were classified into three categories of challenges namely‚ the technical‚ the organizational‚ and the ergonomics challenges. The review set to answer the following two questions: (1) What are the factors that inhibit the firm from adopting AR in its logistics processes? and (2) What are the challenges resulting from applying AR to logistics and business processes?
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