ABSTRACT
Constant development and improvements of the way in which organizations operate as well as the unstable and turbulent environment cause that organizations have to revise their management practices. In the past management was usually perceived from the perspective of four functions, which comprised: planning, organizing, managing and controlling. Nowadays, one can notice that new functions in this respect have appeared which are directly linked to psychology. They concern such activities as inspiring the environment, creating the friendly work environment or delegating rights. Soft competences, such as communicativeness or easiness of making friends, are more and more frequently skills which employees are expected to possess. A very important aspect of employee selection process is examining the level of soft competences they possess. This also constitutes a very important factor of a successful management process in organizations
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