ABSTRACT
This study examines the relationship between professionalism and public service delivery efficiency in Oredo Local Government Secretariat, Benin City, Edo State, Nigeria. A descriptive research method was adopted and data was collected via a survey of six hundred and seventy one (671) respondents using simple sampling technique. Data collected were analyzed using correlation and linear regression analysis with the aid of Statistical Package for Social Science (SPSS) version 21. The results of the study revealed that there is significant relationship between professionalism and public service delivery efficiency. As predicted, the study also showed that professionalism exerts a positive and statistically significant impact on public service delivery efficiency in Oredo Local Government Secretariat, Benin City, Edo state, Nigeria. On the basis of these findings, the study recommends among others that civil servants should be professional to the core, this is attainable when training and seminars, retraining and reorganization of the system is enforced, by ensuring that the right persons are placed on the right job to yield expected outcome.
Support the magazine and subscribe to the content
This is premium stuff. Subscribe to read the entire article.
