ABSTRACT
Price subject to analyze the impact of the quality of the management of the banking organization will always be one of the most important aspects that support the proper functioning of the organization in the XXI century. This article aims to analyze the impact of quality management organizations banking. This paper presents a definition of quality along with examples. Discusses the determinants of the quality of banking services with the criterion spoken by customers. Attempt to analyze some aspects of the quality of the division four into panels discussed more fully in the development. The topicality of the subject matter of analysing the influence of the quality on managing the bank organization will always be one of important aspects supporting correct functioning of organization in the 21st century. Making analysis of the influence of the quality on managing is a purpose of the article with bank organization. In hereby drawing up a definition of the quality was presented along with examples. Indicators of the quality of the banking service were discussed along with the criterion customers are using which an attempt of analysis of quality selected aspects was made with the division into four panel discussions discussed more widely in the study.
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